Inside Sales Professionals
"Management by Serving Suggestion" is a phrase that jumped off my tongue at the end of a visit to one of our customers, who will remain anonymous for obvious reasons. I was trying to capture what it was that bothered…
To conclude this four-part blog series on coaching, here's a step-by-step guide for using the "Coach by the Numbers" process to get each representative on your sales development team up to an optimal level of cold-calling success. Get rigorous about…
To summarize, in reverse order, the content in Part 1 and Part 2 of this four-part blog series: Sales development conversations are like prize fights: you will never get to use your late-round skills if you are knocked out in…
Conversations, like golf swings, come in distinct parts. For the golf swing, we have the setup; backswing; transition; downswing; impact; and follow-through. For sales development conversations, we have opening and agreement to engage; communicating value; offering the meeting; agreeing to…
Chris Beall, ConnectAndSell's CEO and most frequent blog-writer, is on the road all week and unable to post a new blog today. Instead, we thought you might enjoy an excerpt from a recent ConnectAndSell blog of his, "Whatever Happened to…
SaaS-only VC Jason Lemkin recently wrote on the SaaStr blog that SaaS founders should listen to him and to the original core message in the award-winning, bestselling book Predictable Revenue by Aaron Ross: “Invest in both inbound AND outbound sales…
It’s about time. By which I mean, sales is mostly about managing time. And time is just about the hardest thing to manage, right after your own emotions. Which brings me to the source of one of the biggest time-wasters…
In my two-part blog article, “Five Sentences That Will Change Your Life" (Part 1 and Part 2), I wrote about a remarkable script that, when delivered by a Founder/CEO, generates big numbers, like a 15% conversation-to-meeting yield. This past couple…
Up until now, this series has been all about unit economics. And in SaaS companies, that means pretty much all about sales efficiency and effectiveness. I’ve dragged you through some analysis and calculations, drawing the conclusion that there are ways…
Here we are, deep in our exploration of unit economics and capital efficiency — mostly for SaaS companies, but with applications to others. Apparently you’re still with me. Thanks for hanging in there. To catch up: Unit economics is really…